“My needs are simple and few, thought Valentine. Food. Clothing.
A comfortable place to sleep. And no idiots.
But of course a world with no idiots would be lonely.
If she herself were even allowed there.”
― Orson Scott Card
We come into contact with a wide range of people in our classrooms on a daily basis. Some of them may prove to be a bit more difficult to handle than others. You may find yourself agitated, under threat or simply annoyed by some of their behaviors. In most cases, cutting off the difficult person from your class is not an option. In these circumstances, you need to know how to deal with each individual while maintaining your own emotional composure.
In this interactive workshop we will work with your own cases and examples of difficult behaviors in the classroom. Together we will take a look at the tools and effective techniques to deal with difficult people and tricky situations and we will explore a number of guidelines to improve your skills and resources which may even help to prevent those unwelcome behaviors.
Workshop Objectives
By the end of this workshop, participants will be able to:
- Know their triggers
- Identify and use the right mindset when confronting others to minimize the effect of difficult encounters
- Conduct constructive conversations by staying focused and in control
- Respond to difficult people/behaviors with confidence and ease
- Know and use the strategies of emotion management
©Patricia de Griese
This training session is designed to be interactive. Participants are expected to share thoughts, ideas and experiences, contribute to discussions, respond to polls, speak up during plenary sessions and work in groups.
There is an expectation that all learners will use their camera and audio for the duration of the training.
Facilitated by:
Patricia de Griese
Post graduate degree in Conflict Resolution and Mediation, Certified AL Trainer, Certified Systemic Coach, Interactive Workshop Designer and Facilitator, Certified Stress Management, Emotional Intelligence, Performance & Wellbeing Coach, Certified Fierce Conversations Facilitator, NLP Master Practitioner, Certified Virtual Facilitator
Patricia works as a trainer, facilitator and coach with many organizations in the corporate and public sectors virtually and face-to-face in Europe, North and South America and the Middle East.
The topics of her highly interactive and brain-friendly workshops include:
Leadership, Cross-Cultural Awareness, Communication, Presentation Skills, Negotiations, Conflict Management, Stress Management, Psychological Resilience, Time Management, Emotional Intelligence, Personal Impact, Change Management, Performance Management, Fierce Conversations, Persuasion and Influence, Delegation Skills, Self-Leadership, Teacher Development, Accelerated Teaching and Learning Techniques, Engagement Strategies for the Virtual Classroom
Bookings
Bookings are closed for this event.
